At Pawgloo, we believe in transparency-whether it's about the safety of a playdate or the data we collect on our website. Just like your dog leaves "scent markers" to navigate their neighborhood, our website uses small text files called "cookies" to provide you with a seamless and secure experience.
The Bottom Line Up Front (BLUF): Pawgloo uses cookies to keep you logged in, understand how you use our features (like searching for vets or dog walkers), and show you relevant pet care information. You have full control over your privacy: while "Strictly Necessary" cookies are required for the site to function, you can opt-in or out of "Analytics" and "Marketing" cookies at any time through our consent banner or your browser settings.
1. What Are Cookies?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. It allows the website to "remember" your actions or preferences over time.
Cookies do not give us access to your computer or any personal information about you, other than the data you choose to share with us. For pet parents, this means we can remember things like your preferred city or whether you've already dismissed a specific notification.
2. The Three Categories of Cookies We Use
To give you maximum control, we categorize our cookies into three distinct groups. You can manage these choices through our Privacy Preference Center.
A. Strictly Necessary Cookies
These are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as:
- Setting your privacy preferences.
- Logging into your Pawgloo account.
- Filling in forms to book a dog walker or vet.
- Ensuring the security of your data during a transaction.
B. Analytics & Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us answer questions like:
- Which pet care articles are the most popular?
- How many people are successfully finding playdates in Bengaluru vs. Mumbai?
- Are there any technical errors occurring on our "Find a Vet" page?
All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
C. Marketing & Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant pet-related adverts on other sites.
- Example: If you frequently read about "Puppy Vaccinations" on Pawgloo, these cookies might help show you a relevant discount for a local clinic on your social media feed.
They do not store directly personal information but are based on uniquely identifying your browser and internet device.
3. How to Manage Your "Scent Markers" (Consent)
Your privacy is your choice. Here is how you can manage or withdraw your consent:
- Our Consent Banner: When you first visit Pawgloo, a banner will appear asking for your preferences. You can change these at any time by clicking the "Cookie Settings" link in our footer.
- Browser Settings: Most web browsers (Chrome, Safari, Firefox) allow you to block or delete cookies through their settings menu. Please note that blocking all cookies may prevent some parts of Pawgloo from working correctly.
- In-App Privacy: For users of the Pawgloo mobile app, privacy settings can be managed directly under the "Profile > Settings > Privacy" menu.
4. Updates to This Policy
As Pawgloo grows and we add more features to help your pets thrive, we may update this Cookie Policy. We recommend checking this page periodically to stay informed about how we are protecting your "digital pawprint."
💡 Key Takeaways
- Your Data, Your Rules: You control non-essential cookies.
- No Hidden Tracking: We use cookies to improve our services, not to spy.
- Essential for Performance: Necessary cookies keep your sessions secure and functional.
Contact Our Privacy Pack
If you have questions about our use of cookies or how we handle your data, our Privacy Team is here to help. You can reach us at:
Email: privacy@pawgloo.com
Address: Pawgloo Technologies Private Limited, Bengaluru, India.
🐾 Find your pet's perfect match on Pawgloo
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References
- Information Commissioner's Office (ICO): Guidance on the Use of Cookies.
- General Data Protection Regulation (GDPR) - Recital 30: Online Identifiers for Profiling.
- The Digital Personal Data Protection Act (DPDP), India (2023).